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Privacy Policy for Window Cowboy LLC

 

Window Cowboy LLC ("we," "our," "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you visit our website, contact us, or use our services:

  • Personal Information: When you contact us, schedule a service, or request information, we may collect personal details such as your name, phone number, email address, billing information, and service location.

  • Usage Data: We may collect information about how you interact with our website, including IP addresses, browser type, operating system, pages visited, and time spent on our site.

  • Cookies and Tracking Technologies: Our website may use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze usage patterns, and provide personalized content and advertising.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To Provide Services: To process and fulfill your requests for window cleaning services, including scheduling and invoicing.

  • To Communicate with You: To respond to inquiries, provide customer support, and send updates or promotional offers related to our services.

  • To Improve Our Website and Services: To analyze user behavior on our site, improve user experience, and enhance our offerings.

  • To Comply with Legal Requirements: To comply with applicable laws, regulations, and legal processes, and to protect the rights, property, and safety of Window Cowboy LLC, our customers, and others.

3. How We Share Your Information

We do not share your personal information with third parties unless we have your permission. For example, if you request that we transfer your information to a service provider for a service that we do not offer (such as a specialized repair or additional cleaning service), we will only do so with your explicit consent.

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us with operations such as payment processing, email marketing, and customer support. However, we will not share your information with these providers unless it is necessary to provide you with our services, and they are required to keep your information confidential and use it only for the purpose for which it was shared.

  • Business Transfers: If Window Cowboy LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. However, we will ensure that any new entity handling your data complies with this Privacy Policy.

  • Legal Compliance: We may disclose your information if required to do so by law, or if we believe such action is necessary to comply with legal obligations or to protect the rights, property, or safety of Window Cowboy LLC, our customers, or others.

4. Data Security

We use reasonable physical, electronic, and procedural safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices and Rights

  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You may also contact us directly to request that we stop sending marketing communications.

  • Access, Update, or Delete Your Information: You have the right to access, update, or delete the personal information we hold about you. To do so, please contact us at [insert contact details].

6. Third-Party Links

Our website may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy only applies to our website, and we are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will post the updated policy on our website and update the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

Window Cowboy LLC

(704) 761-8610

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Privacy Policy

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